Shipping Policy (Glassware Products)

1. Order Processing

• Orders are processed within 1–2 business days after confirmation.
• Orders are not processed or shipped on weekends or public holidays.

2. Shipping Time

• Estimated delivery time is 3–7 business days, depending on your location.
• Remote areas may require additional delivery time.

3. Shipping Charges

• Shipping charges (if applicable) will be calculated at checkout.
• Free shipping may be offered on selected orders or promotions.

4. Packaging

• All wine, beer, whiskey, shot, and champagne glasses are carefully packed with protective materials to prevent damage during transit.

5. Order Tracking

• Once your order is shipped, a tracking ID/link will be shared via email or SMS.
• You can use it to track your shipment in real time.

6. Delivery Issues

• If the package is delayed, lost, or marked delivered but not received, contact support within 48 hours.
• Email: best2u2021@gmail.com

7. Damaged in Transit

• If your order arrives damaged, report it within 48 hours of delivery with photos/videos for quick resolution (replacement or refund).

8. Incorrect Address

• Please ensure your shipping address is accurate.
• Orders shipped to incorrect addresses provided by the customer may not be eligible for refund or replacement.

For any shipping-related questions, contact best2u2021@gmail.com.