At Best2U, we want you to be completely satisfied with your purchase. If you are not happy with your order, please review our return and refund policy below.

1. Return Eligibility

• You may return most new, unopened items within 7 days of delivery for a full refund.
• Items must be in their original condition and packaging, with all tags attached.

2. Non-Returnable Items

The following items are non-returnable:

• Gift cards
• Downloadable software products
• Personal care items (e.g., cosmetics, hygiene products)

3. Initiating a Return

To initiate a return, please contact our customer service team at [customer service email] or [customer service phone number]. Include your order number and reason for the return.

4. Return Shipping

• You are responsible for return shipping costs, which are non-refundable.
• If the return is a result of our error (e.g., incorrect item sent), we will cover the return shipping costs.

5. Refund Process

• Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
• If approved, your refund will be processed within [5-7] business days and credited to your original payment method.

6. Exchanges

If you would like to exchange an item for a different size or color, please initiate a return as outlined above and place a new order for the desired item.

7. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within [7] days of receipt. We will provide instructions for returning the item and issuing a refund or replacement.

8. Contact Us

If you have any questions about our return and refund policy, please contact us at:

• Email: best2u2021@gmail.com
• Phone: +91 8898142450

Thank you for shopping with Best2U ! We appreciate your business and strive to ensure your satisfaction.